Frequently Asked Questions
The City of Atlanta offers introductory answers to frequently asked questions about the ReCART program, Recycling Collection, City of Atlanta Recycling, and ReCART reward points. Click on a subject heading below to view questions and answers relating to your selection. Links throughout the answers will guide you to further information on our website or from other sources. Should you have any further questions, please consult our Contact Us page.
About ReCART
What is ReCART?
How is ReCART different from the existing curbside recycling program?
When does ReCART start?
How does ReCART work?
Who will be participating in ReCART?
How were ReCART participants chosen?
How were ReCART reward partners chosen?
How can my business become a ReCART reward partner?
How can I recommend a local business become a ReCART reward partner?
About Collections
When will my recyclables be collected?
When should I have my recycling cart at the curb?
City of Atlanta Recycling
I want to learn more about recycling. Where should I look?
What recyclables are accepted by the City?
What happens if I put items in my recycling cart that are not recyclable?
Recycle Bank and ReCART reward points
What is Recycle Bank?
How can I earn RecycleBank Points?
How do I get my rewards?
Q: What is ReCART?
ReCART (Rewards for Collecting All Recyclables Together) is a recycling pilot program involving 10,000 households from around the City of Atlanta. The program will help promote proper recycling habits, boost recycling participation, reduce the amount of recyclables being sent to area landfills and save taxpayer money. Household will earn RecycleBank Reward Points in response to recycling efforts (Rewards). The program will continue in accordance with the citys standards for Single Stream Recycling, putting all recyclables into one CART, instead of separating the recyclables into many different containers. (Collecting All Recyclables Together) A new electronically tagged 95 gallon blue recycling CART will be delivered to program participants. The CART is essential to the pilot program.
Q: How is ReCART different from the existing curbside recycling program?
Each participating household earns RecycleBank Reward Points in response to recycling efforts.
Q: When does ReCART start?
Blue 95 gallon recycling carts will be delivered to residents beginning October 26, 2009. Tracking of recycling weights will begin the week of November 16, 2009.
Q: How does ReCART work?
Each participating household will receive a blue recycling cart equipped with an RFID (radio frequency identification) tag. The RFID tag will be scanned on pickup days to record household recycling information like participation frequency and weight of recyclables. RecycleBank will convert the weight of the recyclables into RecycleBank Points and those Reward Points can be redeemed at participating vendors in the Metro area.
Q: Who will be participating in ReCART?
There are 10,000 households from various neighborhoods across the city involved with the first phase of ReCART.
Q: How were ReCART participants chosen?
The process used to select participating households was designed so that a representative group was chosen from across the City. This will allow the City to fully evaluate and compare recycling rates from various City sectors, as well as compare the RecycleBank pilot project recycling rates and participation with the regular city curbside recycling program.
Q: How were ReCART reward partners chosen?
Local area businesses across the City were contacted by a RecycleBank representative and were asked if they wanted to participate in the program.
Q: How can my business become a ReCART reward partner?
For general information about RecycleBank Program Partners please visit: http://www.recyclebank.com/how-it-works/faq. To ask specific questions about joining the program send an e-mail to RecycleBank at rewards@recyclebank.com or call 1-888-727-2978.
Q: How can I recommend a local business become a ReCART reward partner?
Tell the business owner they can get information about joining the program by visiting: http://www.recyclebank.com/how-it-works/faq. To ask questions about joining the business owner can send an e-mail to rewards@recyclebank.com or call 1-888-727-2978.
Q: When will my recyclables be collected?
Recyclables are collected weekly, on the same day as trash collection.
Q: When should I have my recycling cart at the curb?
The City of Atlanta requests residents have their recycling carts at the curb by 7 A.M. the day of collection.
Q: I want to learn more about recycling. Where should I look?
There are a number of web sites that provide information about recycling in Atlanta and in Georgia:
http://www.atlantaga.gov/government/publicworks/dpwrecyclingprogram_08192008.aspx
http://www.myecoville.com/us/ga/georgia-videos
http://www.atlantarecycles.com
http://www.yougottabekidding.org
http://www.earth911.com
Q: What recyclables are accepted by the City?
* Paper: all paper products (No food contaminated boxes or paper like pizza boxes,
paper towels, or napkins, No wax coated cartons)
* Shredded paper in a clear plastic bag
* Glass: all bottles and jars (rinse) (No plates, cups or windows)
* Aluminum cans (rinse) (No Foil, Trays, or Plates)
* Steel (tin) cans (rinse) (No metal hangers/wire)
* Plastics: all (RINSED) hard plastic food containers and plastic bottles stamped with a
number 1,2,3,4,5,6 or 7 inside the chasing arrows (No plastic bags, No hoses, No pipes,
No wire, No furniture, No polystyrene/Styrofoam, No hangers)
* Cardboard, broken down or cut to fit in the bin (Keep it Dry) (No Styrofoam)
Q: What happens if I put items in my recycling cart that are not recyclable?
If non-recyclable items are placed in the cart, the collectors will flag the address and a notification will be mail to the address. If the address receives three flagged occurrences, recycling collection will be discontinued. Placing items that are not recyclable in your cart will negatively affect your RecycleBank account and can jeopardize the program for your neighbors.
Q: What is Recycle Bank?
RecycleBank©, is a rewards and loyalty program that motivates households to recycle.
Q: How can I earn RecycleBank Points?
City of Atlanta crews will collect your recyclables on the regular collection day. Equipment on the truck will read the ID tag on your recycling container and record the weight of the recyclables. RecycleBank will convert the weight of your recyclables into RecycleBank Points. The more you recycle, the more you earn.
Q: How do I get my rewards?
Activate your online account with an email and password to order your rewards via the web at www.RecycleBank.com or call 1-888-727-2978. Reward points can be redeemed at Metro area locations. Many reward partners require that their rewards be sent to you through the mail. It takes approximately 5-7 business days to receive your rewards after you have placed your order.
Answers to questions about the RecycleBank Rewards Program can be found by logging onto their web site at http://www.recyclebank.com.
About ReCART
What is ReCART?
How is ReCART different from the existing curbside recycling program?
When does ReCART start?
How does ReCART work?
Who will be participating in ReCART?
How were ReCART participants chosen?
How were ReCART reward partners chosen?
How can my business become a ReCART reward partner?
How can I recommend a local business become a ReCART reward partner?
About Collections
When will my recyclables be collected?
When should I have my recycling cart at the curb?
City of Atlanta Recycling
I want to learn more about recycling. Where should I look?
What recyclables are accepted by the City?
What happens if I put items in my recycling cart that are not recyclable?
Recycle Bank and ReCART reward points
What is Recycle Bank?
How can I earn RecycleBank Points?
How do I get my rewards?
Q: What is ReCART?
ReCART (Rewards for Collecting All Recyclables Together) is a recycling pilot program involving 10,000 households from around the City of Atlanta. The program will help promote proper recycling habits, boost recycling participation, reduce the amount of recyclables being sent to area landfills and save taxpayer money. Household will earn RecycleBank Reward Points in response to recycling efforts (Rewards). The program will continue in accordance with the citys standards for Single Stream Recycling, putting all recyclables into one CART, instead of separating the recyclables into many different containers. (Collecting All Recyclables Together) A new electronically tagged 95 gallon blue recycling CART will be delivered to program participants. The CART is essential to the pilot program.
Q: How is ReCART different from the existing curbside recycling program?
Each participating household earns RecycleBank Reward Points in response to recycling efforts.
Q: When does ReCART start?
Blue 95 gallon recycling carts will be delivered to residents beginning October 26, 2009. Tracking of recycling weights will begin the week of November 16, 2009.
Q: How does ReCART work?
Each participating household will receive a blue recycling cart equipped with an RFID (radio frequency identification) tag. The RFID tag will be scanned on pickup days to record household recycling information like participation frequency and weight of recyclables. RecycleBank will convert the weight of the recyclables into RecycleBank Points and those Reward Points can be redeemed at participating vendors in the Metro area.
Q: Who will be participating in ReCART?
There are 10,000 households from various neighborhoods across the city involved with the first phase of ReCART.
Q: How were ReCART participants chosen?
The process used to select participating households was designed so that a representative group was chosen from across the City. This will allow the City to fully evaluate and compare recycling rates from various City sectors, as well as compare the RecycleBank pilot project recycling rates and participation with the regular city curbside recycling program.
Q: How were ReCART reward partners chosen?
Local area businesses across the City were contacted by a RecycleBank representative and were asked if they wanted to participate in the program.
Q: How can my business become a ReCART reward partner?
For general information about RecycleBank Program Partners please visit: http://www.recyclebank.com/how-it-works/faq. To ask specific questions about joining the program send an e-mail to RecycleBank at rewards@recyclebank.com or call 1-888-727-2978.
Q: How can I recommend a local business become a ReCART reward partner?
Tell the business owner they can get information about joining the program by visiting: http://www.recyclebank.com/how-it-works/faq. To ask questions about joining the business owner can send an e-mail to rewards@recyclebank.com or call 1-888-727-2978.
Q: When will my recyclables be collected?
Recyclables are collected weekly, on the same day as trash collection.
Q: When should I have my recycling cart at the curb?
The City of Atlanta requests residents have their recycling carts at the curb by 7 A.M. the day of collection.
Q: I want to learn more about recycling. Where should I look?
There are a number of web sites that provide information about recycling in Atlanta and in Georgia:
http://www.atlantaga.gov/government/publicworks/dpwrecyclingprogram_08192008.aspx
http://www.myecoville.com/us/ga/georgia-videos
http://www.atlantarecycles.com
http://www.yougottabekidding.org
http://www.earth911.com
Q: What recyclables are accepted by the City?
* Paper: all paper products (No food contaminated boxes or paper like pizza boxes,
paper towels, or napkins, No wax coated cartons)
* Shredded paper in a clear plastic bag
* Glass: all bottles and jars (rinse) (No plates, cups or windows)
* Aluminum cans (rinse) (No Foil, Trays, or Plates)
* Steel (tin) cans (rinse) (No metal hangers/wire)
* Plastics: all (RINSED) hard plastic food containers and plastic bottles stamped with a
number 1,2,3,4,5,6 or 7 inside the chasing arrows (No plastic bags, No hoses, No pipes,
No wire, No furniture, No polystyrene/Styrofoam, No hangers)
* Cardboard, broken down or cut to fit in the bin (Keep it Dry) (No Styrofoam)
Q: What happens if I put items in my recycling cart that are not recyclable?
If non-recyclable items are placed in the cart, the collectors will flag the address and a notification will be mail to the address. If the address receives three flagged occurrences, recycling collection will be discontinued. Placing items that are not recyclable in your cart will negatively affect your RecycleBank account and can jeopardize the program for your neighbors.
Q: What is Recycle Bank?
RecycleBank©, is a rewards and loyalty program that motivates households to recycle.
Q: How can I earn RecycleBank Points?
City of Atlanta crews will collect your recyclables on the regular collection day. Equipment on the truck will read the ID tag on your recycling container and record the weight of the recyclables. RecycleBank will convert the weight of your recyclables into RecycleBank Points. The more you recycle, the more you earn.
Q: How do I get my rewards?
Activate your online account with an email and password to order your rewards via the web at www.RecycleBank.com or call 1-888-727-2978. Reward points can be redeemed at Metro area locations. Many reward partners require that their rewards be sent to you through the mail. It takes approximately 5-7 business days to receive your rewards after you have placed your order.
Answers to questions about the RecycleBank Rewards Program can be found by logging onto their web site at http://www.recyclebank.com.
